End-to-end design ownership of Vidcast — Cisco Webex's AI-powered async video platform. From building the design system from scratch, to turning a failed accessibility audit into a competitive advantage, to defining the three pillars that structured three years of product growth.
When I joined Vidcast it was a small internal tool with under 500 users and no design system, no accessibility framework, and no clear product pillars. My role was to own the design end-to-end — which meant doing everything from defining what the product actually was, to shipping every feature, to building the infrastructure that would let us scale.
The three questions I needed to answer: How do people create content on Vidcast? How do they consume it? And how does it spread? Those became the three pillars — Creation, Consumption, Discoverability — that structured everything for the next three years.
Recording, editing, AI-enhanced video generation, desktop companion app, mobile app. If making a video is hard, nothing else matters.
Playback, AI highlights, summaries, chapters, decision tree, AI coaching. Designed for the viewer with 5 minutes — not 30.
Homepage, feed, playlists, pages, sharing, permissions. The system that gets the right content to the right person at the right time.
Webex's Momentum design system was the obvious starting point. But it was fundamentally misaligned with Vidcast's pace and domain.
The Vidcast design system covered color tokens, typography scale, button system, navigation, cards & tiles, icons, modals, video players, notifications, badges & tags, data displays, toggles, full layouts, and list items — every component with every state, built from zero and used across every feature shipped.
Vidcast failed its first accessibility audit. Most teams would have buried it in the backlog. Instead, I used the audit report as a multi-year engineering remediation roadmap — systematically working through every failure as product work, not a compliance tax.
The result: when an FCC mandate put most Cisco teams into a year-long bug-fix freeze, Vidcast was the only team that kept shipping monthly. The accessibility foundation we built wasn't just the right thing to do — it became a structural advantage.
"Championed WCAG 2.1 AA from the ground up — strategically using a failed audit to drive multi-year engineering remediation — leaving Vidcast the only Cisco team still shipping monthly when an FCC mandate put most teams in a year-long bug-fix freeze."